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	<title>WASP Blog &#187; Web Analytics</title>
	<atom:link href="http://blog.webanalyticssolutionprofiler.com/category/web-analytics/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.webanalyticssolutionprofiler.com</link>
	<description>Just about Web Analytics Solution Profiler and online analytics</description>
	<lastBuildDate>Thu, 26 Aug 2010 18:05:37 +0000</lastBuildDate>
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			<item>
		<title>WASP 2.2 Released</title>
		<link>http://blog.webanalyticssolutionprofiler.com/2010/08/wasp-2-2-released/</link>
		<comments>http://blog.webanalyticssolutionprofiler.com/2010/08/wasp-2-2-released/#comments</comments>
		<pubDate>Thu, 26 Aug 2010 17:11:26 +0000</pubDate>
		<dc:creator>Dave Renouf</dc:creator>
				<category><![CDATA[New Release]]></category>
		<category><![CDATA[WASP]]></category>
		<category><![CDATA[Web Analytics]]></category>

		<guid isPermaLink="false">http://blog.webanalyticssolutionprofiler.com/?p=218</guid>
		<description><![CDATA[We are very excited to announce the recent release of WASP 2.2. What&#8217;s new? Enhanced Stealth/Turbo scan/audit mode Ability to filter out solution URLs in the regex as part of a scan Stick mode in Detail view, so that when you select a solution it will stay selected as you move from page to page [...]]]></description>
			<content:encoded><![CDATA[<p>We are very excited to announce the recent release of WASP 2.2.</p>
<p><strong>What&#8217;s new?</strong></p>
<ul>
<li>Enhanced Stealth/Turbo scan/audit mode</li>
<li>Ability to filter out solution URLs in the regex as part of a scan</li>
<li>Stick mode in Detail view, so that when you select a      solution it will stay selected as you move from page to page</li>
<li>Support for the latest Google Urchin</li>
<li>Support for the light At Internet tag</li>
<li>Ability to Cut and Paste is back</li>
<li>Two ways to export data to excel in csv</li>
<li>Usability changes</li>
<li>Minor improvements, including bug fixes as always</li>
</ul>
<p>Keep the comments coming, there are always improvements underway!</p>
<p>Try the new version for free at: <a href="http://webanalyticssolutionprofiler.com/try.htm">http://webanalyticssolutionprofiler.com/try.htm</a></p>
]]></content:encoded>
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		<item>
		<title>WASP 2.1 Released</title>
		<link>http://blog.webanalyticssolutionprofiler.com/2010/07/wasp-2-1-released/</link>
		<comments>http://blog.webanalyticssolutionprofiler.com/2010/07/wasp-2-1-released/#comments</comments>
		<pubDate>Wed, 14 Jul 2010 15:08:56 +0000</pubDate>
		<dc:creator>Dave Renouf</dc:creator>
				<category><![CDATA[New Release]]></category>
		<category><![CDATA[WASP]]></category>
		<category><![CDATA[Web Analytics]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[New Product]]></category>

		<guid isPermaLink="false">http://blog.webanalyticssolutionprofiler.com/?p=202</guid>
		<description><![CDATA[We are very excited to announce the recent release of WASP 2.1. Whats&#8217;s new? Detail view of your tags - Never miss an in-between call again, as we keep track of the last 5 pages you browsed - Filter solution list by type, so you only see what you need Capture title, description and meta [...]]]></description>
			<content:encoded><![CDATA[<p>We are very excited to announce the recent release of WASP 2.1.</p>
<p><strong>Whats&#8217;s new?</strong></p>
<ul>
<li>Detail view of your tags<br />
<em>- Never miss an in-between call again, as we keep track of the last 5 pages you browsed<br />
- Filter solution list by type, so you only see what you need</em></li>
<li> Capture title, description and meta data of the sites you&#8217;ve scanned to allow enhanced SEO and a powerful tag cloud for easy analysis and drill down on the specific pages that use those tags</li>
<li> Localization in French</li>
<li> Execution time and latency information for all the tags</li>
<li> Seomoz.com related SEO data in the WASP popup</li>
<li> Additional tags detected</li>
<li> Minor improvements, including bug fixes as always</li>
<li> Market research functionality to analyze your competitors&#8217; sites (Did we mention new tag cloud! <img src='http://blog.webanalyticssolutionprofiler.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />  )</li>
<li> Automate market research scans</li>
</ul>
<p>Thanks for all the great feedback from the community,<br />
and the help from my beta testers (yes you guys <img src='http://blog.webanalyticssolutionprofiler.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' />  )</p>
<p>We sincerely hope you enjoy the new release!</p>
<p>BTW, you can try it free here: <a href="http://webanalyticssolutionprofiler.com/try.htm">http://webanalyticssolutionprofiler.com/try.htm</a></p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Looking for beta tester WASP 2.1</title>
		<link>http://blog.webanalyticssolutionprofiler.com/2010/06/looking-for-beta-tester-wasp-2-1/</link>
		<comments>http://blog.webanalyticssolutionprofiler.com/2010/06/looking-for-beta-tester-wasp-2-1/#comments</comments>
		<pubDate>Wed, 09 Jun 2010 20:38:34 +0000</pubDate>
		<dc:creator>Dave Renouf</dc:creator>
				<category><![CDATA[Beta]]></category>
		<category><![CDATA[New Release]]></category>
		<category><![CDATA[WASP]]></category>
		<category><![CDATA[Web Analytics]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[New Product]]></category>
		<category><![CDATA[seo]]></category>

		<guid isPermaLink="false">http://blog.webanalyticssolutionprofiler.com/?p=190</guid>
		<description><![CDATA[We are almost ready to launch WASP 2.1, but we need to do another round of beta testing. We are looking for users to jump in and help. We will give you a 30-day license of WASP 2.1 Analyst. Email us at support [at] webanalyticssolutionprofiler.com for more details. This one will be a lot of [...]]]></description>
			<content:encoded><![CDATA[<p>We are almost ready to launch WASP 2.1, but we need to do another  round of beta testing.</p>
<p>We are looking for users to jump in and help.</p>
<p>We will give you a 30-day license of WASP 2.1 Analyst.</p>
<p>Email us at support [at] webanalyticssolutionprofiler.com for more  details.</p>
<p>This one will be a lot of fun!</p>
]]></content:encoded>
			<wfw:commentRss>http://blog.webanalyticssolutionprofiler.com/2010/06/looking-for-beta-tester-wasp-2-1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>En route to WASP 2.1, Beta1</title>
		<link>http://blog.webanalyticssolutionprofiler.com/2010/05/en-route-for-wasp-2-1-beta1/</link>
		<comments>http://blog.webanalyticssolutionprofiler.com/2010/05/en-route-for-wasp-2-1-beta1/#comments</comments>
		<pubDate>Fri, 07 May 2010 14:20:40 +0000</pubDate>
		<dc:creator>Dave Renouf</dc:creator>
				<category><![CDATA[Beta]]></category>
		<category><![CDATA[New Release]]></category>
		<category><![CDATA[WASP]]></category>
		<category><![CDATA[Web Analytics]]></category>

		<guid isPermaLink="false">http://blog.webanalyticssolutionprofiler.com/?p=177</guid>
		<description><![CDATA[I guess it&#8217;s no big secret that even before WASP 2.0 was released we had started working on 2.1. This release will be based on a mix of feedback from the community and some ideas that we came up with earlier this year. So, here it is! WASP 2.1 Beta1 has been released to a [...]]]></description>
			<content:encoded><![CDATA[<p>I guess it&#8217;s no big secret that even before WASP 2.0 was released we had  started working on 2.1. This release will be based on a mix of feedback from the  community and some ideas that we came up with earlier this year.</p>
<p>So, here it is! WASP 2.1 Beta1 has been released to a small number of beta  testers.</p>
<p>The goal of this release is to enhance the way we  display tag details. You can now see historical data when the tag is fired, along with its latency and detailed information. We also  added some features in the data reports: you can now see the title, description and metadata information for all the pages scanned.</p>
<p>We  would like to thank our amazing community for the time, the feedback  and the positive energy you are sending us about WASP! It is quite  refreshing and plays a big role in making this product even better.</p>
]]></content:encoded>
			<wfw:commentRss>http://blog.webanalyticssolutionprofiler.com/2010/05/en-route-for-wasp-2-1-beta1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Google Analytics, Facebook and WASP</title>
		<link>http://blog.webanalyticssolutionprofiler.com/2010/04/google-analytic-facebook-and-wasp/</link>
		<comments>http://blog.webanalyticssolutionprofiler.com/2010/04/google-analytic-facebook-and-wasp/#comments</comments>
		<pubDate>Wed, 28 Apr 2010 14:44:37 +0000</pubDate>
		<dc:creator>Dave Renouf</dc:creator>
				<category><![CDATA[Trics]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[WASP]]></category>
		<category><![CDATA[Web Analytics]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://blog.webanalyticssolutionprofiler.com/?p=166</guid>
		<description><![CDATA[More and more companies are building communities using social networking sites and there has been a lot of buzz lately about tracking Facebook Fan pages with Google Analytics. Integrating GA into Facebook can be a challenge since what you can actually do is limited and trying to see if your implementation of GA works on [...]]]></description>
			<content:encoded><![CDATA[<p>More and more companies are building communities using social networking sites and there has been a lot of buzz lately about tracking Facebook Fan pages with Google Analytics. Integrating GA into Facebook can be a challenge since what you can actually do is limited and trying to see if your implementation of GA works on your Facebook Page can be an even bigger challenge.</p>
<p>That&#8217;s why WASP was created, and as you have probably guessed by now, you can use WASP to see if those &#8220;invisible&#8221; tags you placed on your Facebook page are triggered properly and are sending back the proper data.</p>
<p>Yesterday, I created a Facebook Fan page for WASP, and then followed the instructions <a href="http://www.webdigi.co.uk/blog/2010/google-analytics-for-facebook-fan-pages/">here</a> to insert the data I want to feed to my Google Analytics account. I passed in 3 values:  googledomain=facebook.com, pagelink=/FB/Landing and pagetitle=FBLanding.</p>
<p>And, now if I visit my Fan page with WASP enabled, this is what I see:</p>
<p><a href="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/04/WASPFacebook.png"><img class="aligncenter size-full wp-image-167" title="WASPFacebook" src="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/04/WASPFacebook.png" alt="" width="488" height="263" /></a></p>
<p>When I open up the side bar, I can also make sure I am sending the proper data back to my Google Analytics account:</p>
<p><a href="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/04/WASPFacebook2.png"><img class="aligncenter size-full wp-image-168" title="WASPFacebook2" src="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/04/WASPFacebook2.png" alt="" width="361" height="282" /></a></p>
<p>And, even if I created my Fan page yesterday, people are already finding me and here are the result in my Google Analytics report:</p>
<p><a href="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/04/WASPFacebook3.png"><img class="aligncenter size-full wp-image-169" title="WASPFacebook3" src="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/04/WASPFacebook3.png" alt="" width="677" height="303" /></a><br />
Voila! I&#8217;ve just confirmed that it&#8217;s all working properly. This technique will not only work for Google Analytics but with over 200 analytics solutions detected by WASP, even if they are triggered on event as mention in my <a href="http://blog.webanalyticssolutionprofiler.com/2010/04/tracking-ga-onclick-events/">event </a>post.</p>
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		<title>Who Runs Analytics? Top 500 Retail Websites Report</title>
		<link>http://blog.webanalyticssolutionprofiler.com/2010/02/who-run-analytics-top-500-retail-web-site-report/</link>
		<comments>http://blog.webanalyticssolutionprofiler.com/2010/02/who-run-analytics-top-500-retail-web-site-report/#comments</comments>
		<pubDate>Wed, 24 Feb 2010 13:00:09 +0000</pubDate>
		<dc:creator>Dave Renouf</dc:creator>
				<category><![CDATA[Market Analysis]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[WASP]]></category>
		<category><![CDATA[Web Analytics]]></category>
		<category><![CDATA[Analysis]]></category>
		<category><![CDATA[Retail sites]]></category>

		<guid isPermaLink="false">http://blog.webanalyticssolutionprofiler.com/?p=77</guid>
		<description><![CDATA[In January 2010, iPerceptions ran an analysis of the top 500 retail websites to determine how many were using web analytics tools. Online retailers are recognized leaders when it comes to integrating new web applications. A fast-growing, conversion-driven group, their choices often foreshadow those of other industries. Using iPerceptionsâ€™ WASP Market Research, we fed the [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/balloon2.png"><img class="alignright size-full wp-image-116" title="Analytics Market Analysis" src="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/balloon2.png" alt="" width="346" height="171" /></a>In January 2010, iPerceptions ran an analysis of the top 500 retail websites to determine how many were using web analytics tools. Online retailers are recognized leaders when it comes to integrating new web applications. A fast-growing, conversion-driven group, their choices often foreshadow those of other industries. Using iPerceptionsâ€™ WASP Market Research, we fed the Internet Retailer Top 500 Retail Web Sites into the WASP crawler, and based our results on the 458 sites that were operational. Last January, StÃ©phane Hamel, founder of Immeria, wrote â€œAn Immersion in Analyticsâ€ after conducting a similar study of the same sites. His results form our 2009 data.</p>
<h2 style="text-align: left;">WHO RUNS ANALYTICS</h2>
<p style="text-align: center;">
<p style="text-align: center;"><a href="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/useoftools.png"><img class="size-full wp-image-94 aligncenter" title="Use of Clickstream Analytics" src="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/useoftools.png" alt="Use of Clickstream Analytics" width="405" height="250" /></a></p>
<p>In the last year, the use of clickstream analytics tools rose by 10% in the online retail space. External research confrmed a 9% growth in clickstream analytics technology in 2009, which suggests that technological growth is in line with market consumption.</p>
<h2>Breakdown by Vendor</h2>
<p><a href="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/Breakdown-by-Vendor.png"><img class="aligncenter size-full wp-image-95" title="Breakdown by Vendor" src="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/Breakdown-by-Vendor.png" alt="Breakdown by Vendor" width="518" height="401" /></a></p>
<p>When the results were broken down by vendor, the use of Google Analytics increased by 19% â€” more than twice as much as the next leading vendor. Google Analytics is a free product, unlike the ones from Omniture and Coremetrics, which surely accounted for at least some of its growth. Among paid products, Omniture gained the most ground through 2009, confrming that these tools have a great deal of value.</p>
<h2>Is one tool enough?</h2>
<h2><a href="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/Is-One-Tool-Enough.png"><img class="aligncenter size-full wp-image-96" title="Is One Tool Enough" src="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/Is-One-Tool-Enough.png" alt="Is One Tool Enough" width="442" height="276" /></a></h2>
<h2 style="text-align: left;">% of the Top 500 Sites Running Clickstream Analytics by Number of Tools</h2>
<p>In the last year, the share of retail websites running more than one clickstream analytics tool increased by 9%, begging the questionâ€” why is one tool not enough? Are retailers comparing results from multiple tools to ensure accuracy of the data? Or, does no existing product satisfy all retailing analytics needs?</p>
<div id="attachment_97" class="wp-caption aligncenter" style="width: 408px"><a href="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/GoogleComparison.png"><img class="size-full wp-image-97" title="% of the Top 500 Sites Running Clickstream Analytics by Number of Tools" src="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/GoogleComparison.png" alt="" width="398" height="288" /></a><p class="wp-caption-text">% of the Top 500 Sites Running Clickstream Analytics by Number of Tools</p></div>
<p>In January 2010, online retailers who were using more than one tool were almost certainly using Google Analytics. Results suggest that Google Analytics is the easy (and fnancially justifable) choice among retailers, but it is not always the frst choice among customers who are looking for specifc functionality and can afford it.</p>
<h2>Other website tools</h2>
<p><a href="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/OtherWebsiteTools.png"><img class="aligncenter size-full wp-image-98" title="OtherWebsiteTools" src="http://blog.webanalyticssolutionprofiler.com/wp-content/uploads/2010/02/OtherWebsiteTools.png" alt="" width="471" height="251" /></a></p>
<p>The second most popular tool, after clickstream analytics, was an advertising network (Ad network), used by approximately one-third of online retailers to host ads. Testing tools, such as Google Website Optimizer and Omniture Test and Target, came in third, followed by Search Engine Marketing (SEM) tools, such as ChannelAdvisor and comScore. Voice of Customer (VOC) tools, such as iPerceptionsâ€™ webValidator and 4Q Survey, were used by 8% of retailers (incidentally, a signifcantly higher use compared to other industry sites). Targeting, such as Amadesa, and Recorder tools, such as ClickTale have low adoption rates in this market. Social sharing tools, such as RPX and AddThis, are also on the rise, with more sites wanting to integrate social media components, liaise with social media/networking sites, and generally create a sense of community.</p>
<h2>Conclusion</h2>
<p>Running clickstream analytics tools is becoming increasingly important for major online retailers. Google Analytics is the most popular tool, and has gained signifcant market share. Still, there is evidence that paid products still have a safe hold. Based on the premise that retail websites predict behavior in other industries, the use of additional analytics tools will continue to gain momentum. Finally, as clickstream tools reach market saturation and retailers reach the limit of insights gain through these tools, they will increasingly turn to other analytics solution such as Testing, SEM, VoC to enhance the effciency and quality of their online experience.</p>
<h2>About WASP</h2>
<address><span style="font-size: x-small;">WASP is a software that allows web analytics professionals to easily perform quality assurance and understand how their web analytics solution is implemented. The WASP Market Research edition includes a powerful crawler that can automate tool detections and detailed reporting for quality assurance or market research. For more information, please visit webanalyticssolutionprofler.com</span></address>
<h2>About iPerceptions</h2>
<address><span style="font-size: x-small;">iPerceptions is a leading web-focused Voice of Customer analytics provider. Its webValidator Continuous Listening solution, A&amp;B Interactive Dashboard, WASP (Web Analytics Solution Profler), iPerceptions Satisfaction Index (iPSI) and free website survey solution (4Q) turn thousands of data points into easy-to- understand strategic and tactical decision support for website marketers. iPerceptionsâ€™ clients include such well-known brands as InterContinental Hotels, General Motors, Dell, Hyundai, LG Electronics, Choice Hotels International, BMW and Monster Worldwide.</span></address>
<p><img src="file:///C:/DOCUME%7E1/darenouf/LOCALS%7E1/Temp/moz-screenshot.png" alt="" /></p>
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		<title>WASP 1.30.14 Released</title>
		<link>http://blog.webanalyticssolutionprofiler.com/2010/01/wasp-1-30-14-released/</link>
		<comments>http://blog.webanalyticssolutionprofiler.com/2010/01/wasp-1-30-14-released/#comments</comments>
		<pubDate>Thu, 21 Jan 2010 18:14:48 +0000</pubDate>
		<dc:creator>Dave Renouf</dc:creator>
				<category><![CDATA[New Release]]></category>
		<category><![CDATA[WASP]]></category>
		<category><![CDATA[Web Analytics]]></category>

		<guid isPermaLink="false">http://blog.webanalyticssolutionprofiler.com/?p=53</guid>
		<description><![CDATA[We just released a new version of WASP. Please update from the main download link. New features: Detection: e-Visit Detection: Survey Monkey Detection: Survey Gizmo Detection: Cobalt Detection: Audience Science Detection: LinkStorm Detection: Blue Lithium Better iPerceptions detections Fixes an issue with the sidebar width]]></description>
			<content:encoded><![CDATA[<p>We just released a new version of WASP. Please update from the main download link.</p>
<p>New features:</p>
<li>Detection: e-Visit</li>
<li>Detection: Survey Monkey</li>
<li>Detection: Survey Gizmo</li>
<li>Detection: Cobalt</li>
<li>Detection: Audience Science</li>
<li>Detection: LinkStorm</li>
<li>Detection: Blue Lithium</li>
<li>Better iPerceptions detections</li>
<li>Fixes an issue with the sidebar width</li>
]]></content:encoded>
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		<title>WASP Pro replaced by WASP Market Reasearch</title>
		<link>http://blog.webanalyticssolutionprofiler.com/2010/01/wasp-pro-replace-by-wasp-market-reasearch/</link>
		<comments>http://blog.webanalyticssolutionprofiler.com/2010/01/wasp-pro-replace-by-wasp-market-reasearch/#comments</comments>
		<pubDate>Mon, 11 Jan 2010 15:10:28 +0000</pubDate>
		<dc:creator>Dave Renouf</dc:creator>
				<category><![CDATA[WASP]]></category>
		<category><![CDATA[Web Analytics]]></category>
		<category><![CDATA[New Price]]></category>
		<category><![CDATA[New Product]]></category>

		<guid isPermaLink="false">http://blog.webanalyticssolutionprofiler.com/?p=49</guid>
		<description><![CDATA[To better satisfy customer demands, we have decided to Merge WASP Pro and WASP Market Research. Additionally, the price of WASP Market Research is now at the level of Pro, $699 instead of $999. This is great news for our customers because they now get all the benefit of Market Research for the price of [...]]]></description>
			<content:encoded><![CDATA[<p>To better satisfy customer demands, we have decided to Merge WASP Pro and WASP Market Research. Additionally, the price of WASP Market Research is now at the level of Pro, $699 instead of $999.</p>
<p>This is great news for our customers because they now get all the benefit of Market Research for the price of Pro, and the typical Pro user will now benefit from all the Market Research features.</p>
]]></content:encoded>
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		<title>Tracking tool diagnostics</title>
		<link>http://blog.webanalyticssolutionprofiler.com/2010/01/wasp-helping-tracking-tool-diagnostic/</link>
		<comments>http://blog.webanalyticssolutionprofiler.com/2010/01/wasp-helping-tracking-tool-diagnostic/#comments</comments>
		<pubDate>Tue, 05 Jan 2010 18:12:55 +0000</pubDate>
		<dc:creator>Dave Renouf</dc:creator>
				<category><![CDATA[Trics]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[WASP]]></category>
		<category><![CDATA[Web Analytics]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Firebug]]></category>
		<category><![CDATA[GA]]></category>

		<guid isPermaLink="false">http://blog.webanalyticssolutionprofiler.com/?p=25</guid>
		<description><![CDATA[We received this email a while ago and recently received more information. I thought it would be appropriate to share some of the insight that came out of it &#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;- Greetings, Iâ€™m Matteo , developer in xxxxxx.com. Iâ€™m currently developing a tracking system for the site using WASP as main tool for checking and testing, [...]]]></description>
			<content:encoded><![CDATA[<p><strong>We received this email a while ago and recently received more information. I thought it would be appropriate to share some of the insight that came out of it</strong></p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</p>
<address><em>Greetings,</em></address>
<address><em>Iâ€™m Matteo , developer in xxxxxx.com.</em></address>
<address><em>Iâ€™m currently developing a tracking system for the site using WASP as main tool for checking and testing, and Iâ€™m facing a strange problem:<span id="more-25"></span></em></address>
<address><em>in some cases, when I try to track forms in a onSubmit event handler, Â I get WASP displaying correctly the data I want to track, but no packet is sent to the tracking system.</em></address>
<address><em>I know that this is an implementation issue, but I expected WASP to show nothing if the packets are not sent.</em></address>
<address><em>Can you please provide me with some detail about how does WASP capture tracking packets?</em></address>
<address><em>I really like the tool, and Iâ€™d like to keep using it, but Â I really have to know that it is reliable enough.</em></address>
<address><em>Thanks for your time and for assistance</em></address>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<br />
<strong>Matteo confirm Wasp shows the data is generated by the tracker but he does not see it on the receiving end. He goes along and give more detail in the next email.</strong><br />
&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</p>
<address><em>The problem, in more detail, is the following:</em></address>
<address><em> Iâ€™m using WASP along with firebug (that has a good packet sniffing feature).</em></address>
<address><em>I cannot see the image request with the sniffer but WASP actually shows me the tracking. In all the other cases the packets are shown, and I can see the collected data on the tracking system side, so Iâ€™m sure Iâ€™m tracking on the correct ID.</em></address>
<address><em> You told that WASP watches for packets, as I supposed. This is the reason of my last email: I still cannot figure out what is happening. Probably, as you said, is a problem involving the implementation and the particular environment.</em></address>
<address><em> Thanks anyway, if I figure out whatâ€™s going on Iâ€™ll let you know immediately.</em></address>
<address><em> Matteo</em></address>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</p>
<p><strong>He also does not see anything with Firebug but confirms he is using the proper ID for tracking.Â  Recently, we got the resolution from Matteo:</strong></p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</p>
<address><em>The problem was the related to NS_BINDING_ABORTED error code (as seen in HttpFox).</em></address>
<address><em>Probably this is what is happening:</em></address>
<address><em> Firebug is smart enough (or not smart enough, depending on your point of view) to hide all the ajax call that will never come back with a response.</em></address>
<address><em>This can happen if you send out an async call, and then quickly tell the browser to change web page (e.g. all the events with a page change, like link clicks).</em></address>
<address><em>WASP shows the packet, and this seems to be the right behavior. We could say that, in this strange case, we can be sure to being trying to track the event (WASP shows it) but we cannot be sure to actually track it (we cannot wait for the tracking system response, due to user experience constraints).</em></address>
<address><em> Hope this is all (and hope this is what is really happening)</em></address>
<address><em> Thanks for all, and have a happy new year</em></address>
<address><em> Matteo</em></address>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</p>
<p><strong>This means, NS_BINDING_ABORTED cancels the async call back and the analytics server did not succeed. Due to the page being changed too quickly, the async connection was killed in the process.</strong></p>
<p><strong>Firebug Â did not display the call at all making it hard to see what was going on.</strong></p>
<p><strong>WASP was properly showing the tracking code being executed and sent to Google Analytics by the client&#8217;s browser but didnâ€™t show the error code of the aborted connection. Itâ€™s also the fastest and most convenient way to confirm itâ€™s working properly</strong></p>
<p><strong>HTTP Fox, being a more technical analysis of network traffic, was properly showing all the connections and status codes. However, you need greater technical skills to use it and itâ€™s a little more tedious to use.</strong></p>
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		<title>WASP 1.30.8 release</title>
		<link>http://blog.webanalyticssolutionprofiler.com/2010/01/wasp-1-30-8-release/</link>
		<comments>http://blog.webanalyticssolutionprofiler.com/2010/01/wasp-1-30-8-release/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 20:54:12 +0000</pubDate>
		<dc:creator>Dave Renouf</dc:creator>
				<category><![CDATA[New Release]]></category>
		<category><![CDATA[WASP]]></category>
		<category><![CDATA[Web Analytics]]></category>

		<guid isPermaLink="false">http://blog.webanalyticssolutionprofiler.com/?p=20</guid>
		<description><![CDATA[Please update to version 1.30.8 as it fixes some minor issues: -Fixes an issue with the license in relation to the date -Fixes some other minor issues You can do a manual update from our download page at: http://webanalyticssolutionprofiler.c&#8230;]]></description>
			<content:encoded><![CDATA[<p>Please update to version 1.30.8 as it fixes some minor issues:</p>
<p>-Fixes an issue with the license in relation to the date<br />
-Fixes some other minor issues</p>
<p>You can do a manual update from our download page at: <a href="http://webanalyticssolutionprofiler.com/try.htm">http://webanalyticssolutionprofiler.c&#8230;</a></p>
]]></content:encoded>
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